🛠️ Support

Need Help?

We're here to help you with any questions, issues, or feedback related to your account, uploads, payments, or events.

Reach out to us via email at: support@knotuploader.com

📨 Response Time (SLA)

We aim to respond to all support emails within 24 hours during business days (Mon–Fri).

In most cases, you’ll hear back from us much sooner. For urgent issues (like payment errors or data deletion), please mention the urgency in the subject line of your email.

📚 Common Topics We Help With

• Photo upload issues
• Storage and retention questions
• Plan or upgrade concerns
• Billing or payment troubleshooting
• Account access problems
• Event or QR code management